Comments on: Intergraph’s Updated Web Site for Support http://jeffhobbs.net/2007/11/06/intergraphs-updated-web-site-for-support/ "A picture is only worth a thousand words. A map may be worth a thousand numbers. But a GIS is worth a thousand tables." Thu, 26 Jan 2012 23:22:46 +0000 hourly 1 http://wordpress.com/ By: Kevin http://jeffhobbs.net/2007/11/06/intergraphs-updated-web-site-for-support/#comment-2290 Tue, 19 May 2009 14:24:36 +0000 http://jeffhobbs.net/2007/11/06/intergraphs-updated-web-site-for-support/#comment-2290 A couple months ago Ingr sent out a poll to ask if their website and the new stuff was good, and asked for comments. Did anyone here do that? What were your comments?

]]> By: Barry http://jeffhobbs.net/2007/11/06/intergraphs-updated-web-site-for-support/#comment-2281 Mon, 11 May 2009 22:05:35 +0000 http://jeffhobbs.net/2007/11/06/intergraphs-updated-web-site-for-support/#comment-2281 Bad decision, and extremely inconvenient. I’ve been trying to get to a hotfix download for much of the afternoon. I don’t remember what my Intergraph login was, but after about five attempts, my IP address got locked out – to wait 30-minutes before getting another shot. So I was going to CALL technical support, but the number wasn’t easy to find on their site, either. I did a generic Google search, hoping to glean the Intergraph phone support number (that’s how I found this site) but got shut down on this avenue by having now run out of time before closing!

]]> By: Lluís http://jeffhobbs.net/2007/11/06/intergraphs-updated-web-site-for-support/#comment-348 Thu, 08 Nov 2007 11:36:01 +0000 http://jeffhobbs.net/2007/11/06/intergraphs-updated-web-site-for-support/#comment-348 I think it is a very sad and wrong decision… It has no sense.

]]> By: Jim http://jeffhobbs.net/2007/11/06/intergraphs-updated-web-site-for-support/#comment-340 Wed, 07 Nov 2007 16:55:41 +0000 http://jeffhobbs.net/2007/11/06/intergraphs-updated-web-site-for-support/#comment-340 I agree. Intergraph continues to amaze me with their lack of customer relation skill. It’s been a week since I found out I had to “log in” to check for hot fixes and it still ticks me off.

jp

]]> By: Trevor http://jeffhobbs.net/2007/11/06/intergraphs-updated-web-site-for-support/#comment-338 Wed, 07 Nov 2007 15:35:02 +0000 http://jeffhobbs.net/2007/11/06/intergraphs-updated-web-site-for-support/#comment-338 Limiting access to free software tools is a bad move on Intergraph’s part. Why they seem to always make the wrong choice is beyond me. I think your website offers more insight to the inner workings of the GeoMedia suite of products that anything Intergraph maintains. Keep it up!

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